Planning to Move?
When you decide to move check around for a reliable moving company. Whether you move across town, state or out of state, moving is stressful and costly. Not all moving companies are reliable and thankfully the Internet allows you to check on Moving Companies and help you find one that has no complaints and has been in business for many years, in other words has a good reputation.
You also need to know how your household is insured for damage, even a potential accidents can happen while transporting your household goods to its new destination. You want to get replacement cost insurance otherwise you will not get fully reimbursed for damages.
You also want to have the least amount of damage to your treasured household. You don’t want to go through a nightmare like some people on the move have made that’s experience. I found some good links for you to check out should you consider a move. Of course there are more on the Internet. But this may help you to get started to have a good move.
We have moved 15 times across the US and overseas and learned a lot throughout that process. Because it is sometimes overwhelming I like to share some good information with you and some links that help you to be well prepared for that big day. As Realtor and Broker Associate some of my clients have shared some stories with me and I think I may be able to help you have a good moving experience.
There are many ways to do it. You can
- Ask your Realtor
- Ask your neighbor, colleagues and friends
- Check the Internet and Google “complaints against moving companies”
- Check out this link for the Federal Motor Carrier Safety Administration for tips and help https://www.fmcsa.dot.gov/consumer-protection/household-goods/protect-your-move
- Check out the Moving Company that you call to schedule an appointment to come to your house physically to ESTIMATE your cost to move and how large a truck they will need to load up your household.
- If they give you an estimate over the phone I recommend you call someone else
I can only share good experiences personally as we selected National Carriers for our moves. But we were right there paying attention to the process of packing up our things to the driver taking inventory and making sure nothing got written down as damaged where it was not.
Be prepared that your goods may not be transported on the truck it was loaded on. We had that experience and when everything was loaded to another truck things get lost or damaged moving it twice. Good to ask if it gets delivered directly to your destination or if there is a detour to another city or state before delivering it to your new home. Long distance moves make more money to the company with a heavier load, or it is the driver that makes that decision, that we never did found out.
I can share a bad experience from other people who had the moving company hold their household “hostage” demanding more money after they started to pack and load and it was more work supposedly than they estimated. See below, it happened to someone I know and you don’t want that happen to you.
“Rogue movers typically work like this: Without ever visiting your home or seeing the goods you want moved, they give a low estimate over the telephone or Internet. Once your goods are on their truck, they demand more money before they will deliver or unload them. They hold your goods hostage and force you to pay more — sometimes much more than you thought you had agreed to — if you want your possessions back. “ From https://www.fmcsa.dot.gov/protect-your-move
Here is another way to find out what can happen if you don’t have a credible moving company. Consumer Reports Site.
Here are the “red flags” to look out for:
- The mover doesn’t offer or agree to an onsite inspection of your household goods and gives an estimate over the telephone or online — sight unseen. These estimates often sound too good to be true. They usually are.
- The moving company demands cash or a large deposit before the move.
- The mover asks you to sign blank or incomplete documents.
- The mover does not provide a written estimate (can be binding or non-binding).
- The mover doesn’t provide you with a copy of the Your Rights and Responsibilities When You Move booklet and a copy of FMCSA’s Ready to Move brochure, which movers are required by Federal regulations to supply to their customers in the planning stages of interstate moves.
- The company’s website has no local address and no information about their registration or insurance.
- The mover claims all goods are covered by their insurance.
- When you call the mover, the telephone is answered with a generic “Movers” or “Moving Company,” rather than the company’s name.
- Offices and warehouse are in poor condition or nonexistent.
- The mover says they will determine the charges after loading.
- On moving day, a rental truck arrives rather than a company-owned or marked fleet truck.
- The mover claims, “You’ve got more stuff than estimated!” Should this occur, be sure the mover provides a revised estimate that you both sign listing the additional items and/or services as well as a price that you both have agreed to and signed BEFORE they begin packing or loading. They should also provide you a copy of this new estimate. From https://www.fmcsa.dot.gov/protect-your-move
Following are just some Websites to check before you move:
When you receive your household at your new destination you need and want to be prepared to know where everything goes. If you can’t tell the people that unload the truck where to put your “stuff” they will just put it down where they find a space and that means you later have to move boxes. The movers want to unload and go. At least that has been our experience.
I hope this will be helpful to you for a less stressful move and I wish you a successful move and good luck in your new home.
By Rosemarie Averhoff, Broker Associate®, REALTOR®